Support
Support

Support

Troubleshooting Steps

Did you encounter any bugs or issues? Try these troubleshooting steps:

  • Check if there are any warnings or errors in the console or any unresolved notification in “Tools > Stencil Lights and Shadows”.
  • Try reading
    Bugs and Planned Features
    Bugs and Planned Features
    to see if your issue is already documented.
  • Try running the auto repair tool in “Tools > Stencil Lights and Shadows”.
  • Check if you are using the latest version of Stencil Lights and Shadows.
  • Try clean reinstalling the package (delete and reimport everything).
  • Contact support via email.

Support Email

Use this email for bugs, support, feedback or feature requests.

Please start the subject with “[Stencil Lights and Shadows]” so we are able to filter your email quicker.